Refund policy

Shipping, Returns & Product Policies

Welcome to our store. We believe in absolute transparency, which is why we offer a flexible, risk-free shopping experience. Please read our product details and return policies carefully before placing your order.

1. Understanding Our Tester Fragrances

Many of the perfumes available on our store are Original Testers. If you purchase a tester, please note the following:

 The Packaging: Testers are 100% authentic perfumes originally meant for department store displays. Because of this, they do not come in decorative retail gift boxes. They are shipped in plain white or brown distributor packaging.

 The Value: There is absolutely no difference in the fragrance liquid, strength, or bottle design itself. You are getting the exact same premium scent at a much lower price simply because it comes in a plain box.

2. Our 3-Day "No Questions Asked" Guarantee

We want you to shop with total peace of mind, allowing you to accept your delivery and test your fragrance comfortably at home.

From the exact day you receive your order, you have a strict 3-Day Inspection Window to evaluate the product under the following terms:

 Authenticity Assurance: You have 3 days to check and verify that your product is 100% original. If you have any concerns regarding its authenticity, you have the right to initiate a return to our store.

 Scent Preference / Change of Mind: We understand that blind-buying fragrances can be tricky. Even if the perfume is 100% original, if you simply do not like the smell of the product after spraying it, you can still return it within this 3-day window.

3. Fair Use & Return Fraud Protection

To protect our business and ensure fairness for all customers:

 Strict Time Limit: Return requests made after the 3-day window has expired will not be accepted under any circumstances.

 Usage Limit: The 3-day window is strictly for testing and checking the scent. We inspect all returned bottles. If a significant amount of the perfume liquid has been used or sprayed excessively, the return will be rejected.

4. How to Initiate a Return

If you wish to return an item within your 3-day window, please contact our customer support team directly through our website or WhatsApp.

 All returns must be coordinated through our approved store return channels.